Refund and Cancellation Policy

Last updated: 15 October 2026

This policy explains how cancellations and refunds work when you pay Appsquikr for app development, website work or a monthly maintenance plan. Please read it together with our Terms of Service.

1. How payments work

Projects are paid in milestones, as written in your quote (for example an advance at the start, a payment after you approve the demo build, and a final payment at go-live). Payments are made online through Razorpay (UPI, cards, netbanking) or by bank transfer. We start each milestone after its payment is received.

2. Cancelling before work starts

• If you cancel within 48 hours of paying your advance, and we have not started work, you get a full refund.
• If you cancel after 48 hours but before we have started work, you get a refund of the advance minus any payment gateway charges we cannot recover.

3. Cancelling after work has started

• Work already completed, and demo builds already shared with you, is not refundable.
• We will refund the part of your payment that covers milestones we have not yet started.
• Costs we have already paid to third parties for your project (for example a domain, paid APIs or services) are not refundable.
• We will send you a short written breakdown of what was completed and what is being refunded.

4. If we cannot deliver what was agreed

If we are unable to deliver a feature that was agreed in your written quote, and we cannot reach a fix or an alternative with you, we will refund the price of that feature. Changes that were not in the quote are quoted separately and are not part of this guarantee.

5. Monthly maintenance plans

• You can cancel a maintenance plan at any time, with effect from the next billing month.
• The month you have already paid for is not refunded once the month has started.

6. What is not refundable

• Fees charged by Google Play, Apple, hosting providers, SMS, Google Maps and payment gateways, which you pay directly to those providers.
• Completed work and delivered source code.
• Delays caused by missing content, approvals or accounts that you were responsible for providing.

7. How to ask for a refund or cancellation

Message us on WhatsApp +91 92050 46049 or email launch@appquikr.com. Please include your name, the payment ID (it starts with pay_) and the reason. We reply within 2 working days.

8. When you will receive your refund

Approved refunds are sent to the original payment method (the same card, UPI ID or bank account). It usually takes 5 to 7 working days after we approve it, and your bank may need a few extra days to show it.

9. Failed or duplicate payments

If money left your account but the payment failed, banks and Razorpay normally reverse it automatically within 5 to 7 working days. If it does not come back, or you were charged twice, contact us with the payment ID and we will help you get it resolved or refunded.

10. Delivery of our services

Our work is delivered digitally: demo builds, app store builds, an admin panel and, after the final payment, the source code. Delivery timelines are stated in your quote and depend on you providing content and approvals on time.

Contact

WhatsApp: +91 92050 46049
Email: launch@appquikr.com